HOW TO WRITE BUSINESS LETTERS
Kinds of business letters are Inquiry Letter, Offering Letter, Letter of Order, Complaint Letter, Promoting Letter, Collection Letter, Personnel Letters, etc.
The rules of good business writing:
- Study your reader’s interest (think first of the reader)
- Adopt the right tone
- Write naturally and sincerely
- Write clearly and to the point
- Be courteous and considerate
- Avoid wordiness
- Avoid commercial jargon
- Write effectively
- Avoid monotony
- Pay attention to the first and the last impression
- Check your letters
STRUCTURE OF THE BUSINESS LETTERS:
The business letters consist of several basic principles;
- The Letter Head/ Heading
- The Date
- Inside name and Address
- Salutation
- The body of the letter
- The complimentary Close
- Signature
Miscellaneous matters of the business letters are
- References
- Subject Letters
- Enclosure
- Attention Line
- Personal and Confidential
- File Number
FORMAT OF THE BUSINESS LETTERS
The formats of business letters are
- Full Block
- Modified Block
- Modified Semi Block
- Simplified Letter
- Intended Letter
- Hanging Intended Letter
- Memo